Cancellation guarantee

Before and after your holiday

For winter bookings season 2020/2021


Before your holiday

If you need to change your travel plans, you can cancel your stay free of charge up until 30 days before arrival.

If your home countrys own recommendations towards Austria changes, or if the border to Austria closes, we’ll refund the full amount paid back to you.


After your holiday

  • Book exclusively - Before everyone else


*Only applicable for private bookings.



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